Shipping Policy
🚚 SHIPPING POLICY
Esmorielle is committed to ensuring your purchases are delivered to you in a timely and secure manner. We ship a variety of products including intimate apparel, accessories, electronics, and lifestyle items.
📦 SHIPPING OPTIONS
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days
💰 SHIPPING COSTS
Shipping costs are calculated based on the weight and destination of your package. You will see the shipping cost at checkout before you complete your order.
Free Shipping: Orders over $50 qualify for free standard shipping within the United States.
📍 TRACKING YOUR ORDER
Once your order ships, you will receive an email with tracking information. You can use this to follow the progress of your package and know exactly when to expect delivery.
🌍 INTERNATIONAL ORDERS
For international orders, please note that you are responsible for any customs duties or taxes that may apply. We cannot estimate these costs in advance as they vary by country and product type.
📋 PROCESSING TIME
- Intimate Apparel: 1-2 business days (for quality inspection)
- Electronics: 1-3 business days (for testing and packaging)
- Accessories: 1-2 business days
- Lifestyle Products: 1-2 business days
🔒 SECURE PACKAGING
All intimate apparel is shipped in discreet, unmarked packaging to protect your privacy. Electronics are carefully packaged with protective materials to prevent damage during transit.
📞 SHIPPING SUPPORT
If you have questions about your shipment or need to make changes to your delivery address, please contact us at support@esmorielle.store within 24 hours of placing your order.